AutoNation Acura made my car buying experience a truly enjoyable experience. “Q” was a wonderful salesman and made sure the car I drove two hours to come see was available and ready for me to test drive as soon as I pulled in. Ramy was also dedicated to helping us close the deal and send me on our way in my new vehicle. I have never been more satisfied with a dealer or my new SUV!

Being a COVID Captive, I decided to use the time to get my RDX serviced, and to wait for it at the dealership. What a good decision. They had Starbucks and snacks, WiFi, and plenty of room to effectively practice safe social-distancing. Jeff Morton, my service writer, was fast, courteous, and very helpful making sure everything was complete, complete correctly, with a little extra service. What a treat from my kitchen table! Highly recommend the service department and Jeff Morton at AutoNation Acura of North Orlando.

Being a COVID Captive, I decided to use the time to get my RDX serviced, and to wait for it at the dealership. What a good decision. They had Starbucks and snacks, WiFi, and plenty of room to effectively practice safe social-distancing. Jeff Morton, my service writer, was fast, courteous, and very helpful making sure everything was complete, complete correctly, with a little extra service. What a treat from my kitchen table! Highly recommend the service department and Jeff Morton at AutoNation Acura of North Orlando.

Great service and customer service. I own an Acura RDX and get it serviced at this dealership.

I?m always very satisfied with the service they provide.

I was treated with respect and honesty! As a female coming in for car service, this was refreshing.

We had a very good experience with the leasing of our vehicle from AutoNation Acura.

Come see fettah, he's the best! My husband and I had a great experience with him.

This morning my Mom, my dependent, was in a car accident that resulted in her Acura ILX needing repair. When I called the Collision Center to gather information and Confirm the car could be towed there I was so grateful to speak with Mike. Mike was immediately concerned about my mom and asked if she needed a ride. He was knowledgeable about the process I'd be walking through with the car as well as the insurance process. When Mom arrived at the shop (she rode in the tow truck because she's adventurous like that) Mike made sure I knew she was there and confirmed he would be taking her to the Rental Car Company Next before they left. I also spoke with the collision center receptionist who was kind and consistent in making sure all communication was passed forward as needed. I am so grateful to know my mom is in good hands. Thanks Mike and Team!!!

Last time purchasing Acura. I am a lifetime Acura owner, but this will be the last time I ever purchase an Acura or recommend anybody to Acura. Purchased the 2019 Acura RDX almost 2 years ago, and have never regretted a purchase so much before. It is the most unreliable vehicle I have ever owned. The vehicle has been in for service more times than I have been able to drive it. I have driven a loaner vehicle more often than my own purchased vehicle. The transmission has failed on me numerous times, had to have the vehicle towed last time to the dealership because it completely broke down. There isn't a moment I start the vehicle and happy with it. I am nervous at every stop light of pushing the gas and the vehicle not moving or switching gears like it has done numerous times to me. I don't feel comfortable letting my girlfriend, mom, or little brother drive the vehicle because at any moment the vehicle could stop functioning and put their lives at danger in traffic. The sound system has yet to work with my phone via the USB cable, half the time doesn't even charge my phone, so for 2 years now I have not been able to listen to my own music or use my phone navigation with the Carplay features. The lane keep assist battles with itself to keep inside the lanes throwing the car left to right trying to stay in the lane. The braking system is very unreliable as well, do not rely on the smart braking features to come to a stop!!! Overall I am truly unhappy with my purchase of such a luxury vehicle. I will never purchase an Acura again. As well recommend my family, friends, and loved ones to stay as far away from Acura as possible!!

I took my MDX in for routine tune up. I was met in the service department immediately. They had my paperwork ready and I went to the customer waiting room. There were drinks and snacks for anyone that wanted it. My service representative kept me informed with all aspects of the visit.

Jeff M. was amazing!! He went so far out of his way to help. Would recommend him as your sales person. Great experience at Autonation Acura.

As always service advisor Macy delivered great service. I feel both my car and wallet are safe in her hands. Very friendly, trustworthy, soft and honest. Hope to see her heading the service department soon.

Great service! I think Mr. Lee is just more than an Acura Service Rep. He's a caring individual. He seem to go out of his way to make sure you're satisfied, and I don't think it's just me. I would recommend him to anyone looking to be satisfied with service to their automobile. He's customer oriented and professional. But most of all, he cares

Always receive excellent service since punching my MDX in 2017

Great experience!Great service as always by the service adviser Macy!!

Great staff. Everyone was profession and knowledgeable. Great experience.

Fettah was awsome thank you.

Once again, Lee and service department stepped up to repair our Acura MDX. We needed our vehicle in order to attend several medical appointments. Acura expendited the part needed for the repair and completed the repair the next day. I buy Acura's because of the quality of their vehicles, but more important the service after the sale. Great Job!

Lee and the Acura service team exceded my expectations, AGAIN. We needed our Acural MDX to attend medical appointments. The Acura team expendited the part needed and completed the fix in less than 24 yours. I buy Acura's because of the quality of the vehicles and more important for the quality of the service after the sale. Great Job!

Jake was a great salesperson to work with. Incredibly knowledgeable, and very accommodating as we had our two kids with us during the purchase. From beginning to end of the purchase, we were impressed. Even with the follow up of how things are going now. Thank you Jake & the Acura Team. We will be telling all our friends to visit you.

Great customer service and a quality product at a fair price. Enjoyed their courteous staff

My Service advisor, Hope , was excellent!! She explained things thoroughly and clearly. She followed up with an update and an approximate time the work would be done. The repairs were done on time. I was completely satisfied. My experience with this service department has always been very positive and satisfying. I will be back.

Good greetings and service! Very accurate concerning waiting time!

The sales staff were great. Also the financial Manager was great,

I appreciate how professional the staff is at Acura North. I can tell it's culture because I recently switched advisors and the service level stayed solid.

Excellent - no complaints. Service was timely and all services requested were performed.

Sales person was great but the finance guy was not. I recommend any future buyers not to negotiate financing with the dealer but instead to get a loan from their own bank.

Un trato excelente. El vendedor Ruby muy bueno. Y el manager Josue brega contigo al 💯. No te ponen presión para comprar o para elegir. Y te ayudan al maximo. Los recomiendo.

WELCOME BACK CAROLYN, YOU MAKE COMING IN FOR SERVICE ENJOYABLE RATHER THAN AN INCONVENIENCE. HANDLED PROMPT, ON TIME WITH A SMILE.

Joshua was very efficient with the paperwork. He also explained in detail the features of the RDX.

Last time purchasing Acura. I am a lifetime Acura owner, but this will be the last time I ever purchase an Acura or recommend anybody to Acura. Purchased the 2019 Acura RDX almost 2 years ago, and have never regretted a purchase so much before. It is the most unreliable vehicle I have ever owned. The vehicle has been in for service more times than I have been able to drive it. I have driven a loaner vehicle more often than my own purchased vehicle. The transmission has failed on me numerous times, had to have the vehicle towed last time to the dealership because it completely broke down. There isn't a moment I start the vehicle and happy with it. I am nervous at every stop light of pushing the gas and the vehicle not moving or switching gears like it has done numerous times to me. I don't feel comfortable letting my girlfriend, mom, or little brother drive the vehicle because at any moment the vehicle could stop functioning and put their lives at danger in traffic. The sound system has yet to work with my phone via the USB cable, half the time doesn't even charge my phone, so for 2 years now I have not been able to listen to my own music or use my phone navigation with the Carplay features. The lane keep assist battles with itself to keep inside the lanes throwing the car left to right trying to stay in the lane. The braking system is very unreliable as well, do not rely on the smart braking features to come to a stop!!! Overall I am truly unhappy with my purchase of such a luxury vehicle. I will never purchase an Acura again. As well recommend my family, friends, and loved ones to stay as far away from Acura as possible!!

2/29/2020 UPDATE: I purchased a new Acura RDX recently and the staff, specifically Josh Parazine and Paul Bezmen, were great to work with. They were extremely respectful, very knowledgable, and made the stressful process of car buying fun. I brought my RDX to the service department and waited for them to inspect the problem. They found the problem and told me that it would be completed by Monday (I went Friday afternoon). They gave me a loaner vehicle and the service was completed by Saturday afternoon. Carolyn is an amazing service representative and is very quick getting your issues solved.

I purchased a new 2020 Acura RDX recently and the staff, specifically Josh Parazine and Paul Bezmen, were great to work with. They were extremely respectful, very knowledgable, and made the stressful process of car buying fun.

This was a scheduled service appointment and it went very smoothly. I was greeted at check-in and the initial paperwork was taken care of. My service rep came to me within in minutes to review what they were going to accomplish on this visit. I had a time restraint which they noted and say it would not be a problem. Before the initial service time allotted they were finished, the car washed and all the paperwork was completed. The entire process, including working with the people, was great. They, the dealership and people, when out of their was to insure everything was done to my satisfaction. GREAT JOB by everyone.

My overall experience here was great. I found the car I wanted online and contacted AutoNation Acura who called me back within minutes. They told me they had literally just got the car in, and that it was being serviced and detailed and wouldn't be ready to view for a couple days. I expressed my interest and they held it for me. As soon as it hit the lot, they called me. I was the first one to view it and was able to purchase right away. The whole process was seamless. They even gave me a detailed list of all the services they did to the car to get it ready for me which included brake work, 4 new tires, etc. Beautiful car and great service. Can't say enough good things. What more can you ask for?

Rubby made our purchase experience seamless. Th vehicle we wanted was not available at the time of visit. Once we knew we wanted an RDX, Rubby made sure to keep us posted when one was on its way to dealership. Exceptional professional.

Fetta did a fantastic job working with my family. Got us a great car and did his due diligence to make sure everything was made right. Fetta was the best car salesman I’ve ever had!

Excellent sales team. Knowledgable without being pushy. On the spot to answer questions whether in person or via text/email. I have used their service team previously and know they are top notch as well. I would highly recommend this dealership. We purchased an RDX A-Spec and are loving it. Excellent vehicle, lots of comfort, convenience and tech, solid engine, and well-built. Expect to enjoy this for many years to come.

We found our experience at AutoNation ACURA to be exceptional. The Sales team of Josh, Chuck and Paul were professional and very knowledgeable. They all knew their product and provided tremendous insight. Ramy did a great job in getting us through the commercial aspects of the deal. Highly recommend this dealership to all.

Had the pleasure of meeting with Phillip Gebhardt, who did an amazing job as our sales consultant. Highly recommended! Cool down to earth guy!!!

Jeff was very helpful.

My experience started with calling to inquire about leasing a vehicle. I spoke with Phil who was direct and to the point, which is much appreciated when it comes to such a large purchase. Phil was able to provide me with info leading to the lease of my new Acura. I appreciated his ability to make the experience enjoyable and memorable. Can’t wait to drive my new Acura ILX!

i have been driving an Acura since 2000! the cars are great but the real reason I keep driving them us the service department. The customer service is second to none. Comfortable waiting area with a TV, coffee, beverages and snacks and they almost always have a loaner car for me if i cannot wait. The repair cost is less expensive than local car repair shops so don’t be afraid of in increased dealer pricing and you are always getting quality parts. The personal attention to detail is never overlooked, and you will always get a cleaner car when it is returned. Spiros is my servixe representative and he is great! I have driven 2 MDX with well over 200k miles and a TLX with over 150k miles.. they definitely do a good job!

Fetta did an awesome job getting us a car! He was super nice and saved us some trouble and some money! I highly recommend him!

Excellent, courteous service with or without appointment.

My Sales Associate Chuck was good Knowledgable, Paul the sales manager was respectful and professional. ZACK KELLER was EXTREMELY RUDE! He is the CFS/MANAGER there are people in this world that that believe they are the SMARTEST PERSON in the room ZAK KELLER thinks he is one of the persons, unfortunately for him I am not one those persons who are intimidated by a person like him ,this fueled his frustration which led to many uncomfortable and unpleasant situations throughout our transaction. My wife felt SUPER EXTREMELY UNCOMFORTABLE! I could only assume how many customers or potential customers he has offended over the years! He claims to be the head persons at the dealership. I would only hope that auto nation would have a talk with him maybe a refresher coarse on Humility and respect for the intellect of others would be par for the coarse! This I believe has hurt auto nations image as a leader in automobile dealership sales! I am not one ever to even do surveys but i had to make an exception . I have purchased many cars too many to count over my lifetime and dealt with hundreds of sales associates and managers but have never come across someone so blatantly pompous with his reactions. To name a few of his offenses if you don?t purchase all of his add on?s at the end of your deal you must be an IGNORANT PERSON! This is how he tries to make his customers feel! If you don?t take the financing he offers or go into a lease that he believes works for him since (HE IS THE SMARTEST PERSON IN THE ROOM) you must be stupid! He uses tactics such as the pregnant pause and a look of dismay and indifference! This truly was the worst experience of all times closing a deal at a dealership! Which should be a Joyous occasion. As I mentioned I have purchased hundreds of cars over the coarse of years YES I AM A CAR ENTHUSIAST! My wife who always gives everyone the benefit of the doubt was so uncomfortable that she couldn?t let it go in fact I am sitting here on a Sunday Morning at her request to do this review on my time of rest relaxation and leisure! This should be a review to ponder both for AutoNation and for any Potential Customers Caveat Emptor!

Jeff M was very helpful -easy to work with!

Spiros is an outstanding advisor whom I trust.

As always, I still continue to receive excellent service from (AutoNation Acura in Sanford, FL) over the last 16 years for my Acura TL (2004) where I also bought my car. My service team lead, Spiro, works very closely with his master mechanic technicians to address/resolve all of the problems that I identify for my 16 year old car & also proactively identify/resolve some problems before they can even become a major issue/problem. This is why my car still drives like new & the gas mileage is slightly better than when I purchased it. Really appreciate this kind of excellent/ expert service.

Outstanding service with loaner car! Best service I have ever received at auto repair!

I love AutoNation Acura North Orlando! Spiros Kopsidas is the best Service Advisor. He is so warm and transparent! He always makes sure that my car has a full comprehensive safety condition inspection?-battery, full synthetic oil change, tire rotation, brake check and tire checks all summed up with a complimentary car wash! The wait time is relatively low and is very pleasurable with complimentary beverages and snacks while watching HGTV!

Great service. Appoint started and finished in stated time.

Macy, my service rep, was very welcoming and helpful. After the service was complete, she helped me reconnect my phone to the auto.

This is why I keep cars forever...to avoid car dealers. I didn’t have a good experience purchasing or during service. I can elaborate if anyone would like to contact me, however so many issues it would take forever to list on here. Honestly I feel like because we don’t “look like” we belong at an Acura dealership and I chose to not buy a brand new car...we get treated differently. I should still be treated the same.

The service Department is wonderful! Thank you for taking good care of my Acura MDX

Went into dealership for routine service, however, I indicated that a TCMP warning light had come on. Waited for the car at the dealership and was told it was ready only to find out upon leaving the dealership that the TCMP light was still on. Pulled back into the dealership and was told I'd have to come back to have the sensor replaced. I live one hour away and have to drive to Tampa this week. Very disappointed...........

Audi Q5 has always been my dream ride and maybe before I retire I will reconsider but thanks to Phillip Gebhardt and the sales team at AutoNation Acura I am loving my ILX. The Audi sales team in Sanford did not even acknowledge my presence on their show room floor or out roaming their lot for almost 20 minutes until I was getting into my car to drive away. I drove up to AutoNation Acura lot and although Phillip was busy he greeted me and asked how can he help. Even my 17 year old son was impressed with Phillip’s persona. He took us on several test drive and explained all the features of the vehicles we drove. Although very undecisive he and Josue were patient and understanding. And I really appreciated the rapport they had with my son through the process. I did not make a purchase the same day as they did not have the specs that I wanted but they checked around other location’s inventory and I returned a few days later and rode in my new Acrua ILX. I just returned about a month ago to have my first service and their service team is great as well. Thank you Phillip for you patience, awesome and professional sales skills. You take the time to understand your customer’s needs but you don’t pressure them either.

Great professional, efficient and understandable service.

My salesman is Jake. He put me at ease from the very beginning. He’s dedicated to his job and couldn’t have been nicer throughout the process. I returned to the dealership a week or so after having the vehicle for a refresher course on some of the bells and whistles on the car. He said he’s there for me whenever I need help. Very grateful I had someone like Jake to work with.

Our battery died while my wife was out and about. Within an hour the car was towed to the dealership and a new battery installed sending her on her way.

I needed to get a battery replaced yesterday on short notice after it died. I called and brought it in immediately. Upon arriving i was met by Hope outside who assured me it would be taken care of quickly. I was back out the door in less then 30 minutes with a new battery. I’ve been going to Autonation Acura for years and this experience was the best I’ve ever had. They are normally reliable and friendly, but this was another level. Thanks to Hope!

MY SERVICE REP Carolyn is a gem. So thorough and nice

I had a persistent air pressure problem. Thought it was cold weather. Took it to my dealer at 4pm and they repaired a small nail puncture and had it back to me in 45 mins

I m happy with the service I got from service department post purchasing. There was damaged part which now replaced for no cost becuase it was already damaged before I purchased.

I m happy with the service I got post purchasing. There was a damaged part which is now replaced for no cost becuase it was already damaged before purchasing this vehicle.

Excellent customer interface, very clean facility, car was serviced very timely. I appreciated the car wash but was disappointed that the dashboard was not cleaned.

service visit was great, Juliana was fantastic. explained all services being done and what was recommended at the time. kept me informed on the status of the work being done.....and received a complimentary car wash and vac. car looked great....will be back again!

Love my new RDX! Q, Josh, and Zack made the lease process a breeze. Great communications, super service! They made sure I got the car I wanted 😊 Def recommend checking them out!

Excellent customer service. A sales associate named One letter "Q". I've never had such a smooth experience buying a car before.

Q was our salesperson and was very knowledgeable and patient with us and our questions. There were no hard sell techniques and we were very happy with our purchase of a 2018 RDX. Zack in finance was also a pleasure to work with. Highly recommend this dealership. Everything was explained to us and we feel like we got our money’s worth with a lovely car we hope to drive for years to come.

My experience here is not always pleasant. Sometimes it’s a task to get the service you deserve. However, with Jeff you always get the service you deserve. I am currently shopping for an MDX. I may possibly purchase it here but if not; I will definitely call Jeff to help service my new vehicle wherever I purchase it. Thank you Jeff....

Great Service and Spiro is a great Service adviser!

Q, my sales associate, and the Autonation team were great! Very happy with my Acura and the experience.

Kudos! Spiro is the most knowledgeable, polite and dedicated service adviser I have ever meet. I will also like to thank service technician Brendon for lending us his expertise while resolving our vehicles mechanical issues. Thank You AutoNation for an OUTSTANDING Experience!

Good Service.

easy to set up appointments, great service, friendly staff and service coupons make it a great experience

They're awesome people, Q Sabir very professional and we recommend him.

Wonderful and helpful customer service, sales, finance representatives. Appreciate your help in finding the right car for my family

My service manager, Spiro communicates perfectly and takes great care of me each time I am in.

A great experience with Jeff M! See Jeff for your next Acura.

Excellent service , friendly staff, and still love my car very much!

Josue in the sales department made sure the issues were resolved and Phil made it a breeze to get in and out. Great team work.

Leased a car. Its almost time to return it let's see if I get treated the same.

Big thanks to Jeff M !!

Very nice place to buy a car. Everyone involved in the sale treated with great respect. Mr O was very patient and answered every single one of our questions, even the ones we had after leaving the store! Ask for Q if you looking for quality - you will have a wonderful experience.

Daniel and Paul were great to work with. I felt no pressure and made my decisions on my own time. I’m happy with my RDX and would recommend this dealership, Autonation Acura Sanford.

Top notch service Mike was great. Josh did the set up work and the plan came together Thank you all

(Translated by Google) Good attention and very good orientation (Original) Buena atención y muy buena orientación

I was rushing myself and didnt hire an independent inspector...so I ended up with a car without a working interior light, the ceiling fabric was falling down, the drink holder is missing a part and the left turn signal cover is broken and full of water... I should not have trusted them...Dont trust them!!

Great staff .great job done on tiime

JOSH! The best! Went in just looking at a vehicle and was educated on everything then ended up buying it and it was so painless! I’d recommend this dealership and especially Josh to anyone! Thank you!

I felt really pressured. I did not go in to buy a car, but I walked out with a new car. Very hard on me.

Like I mentioned in the title.... Spiro is great! My 2nd time having him as my service advisor and he is fantastic! He is professional, knowledgeable, customer oriented and personable! We will definitely go back based on his service! Very pleased!

I love going to AutoNation Acura North Orlando! The staff always treats me and my vehicle with great care. The prices are fair and they take the time to explain everything to me. I leave knowing that my vehicle is in good hands. Also, the wait areas are well stocked with snacks and drinks and the chairs are comfortable. There is a free shuttle that you can take to nearby areas while you wait for your vehicle to be serviced.

I had an emergency repair late on a Saturday afternoon. Lee, the Service Advisor stepped up, made the repairs and sent me on my way. Lee and the Acura team made every effort to take care of my needs. I was impressed with the responsiveness and professional conduct. Lee, is the best service advisor that I have worked with.

Q Shamir senior sales associate helped me locate a certified used Acura with low miles. It has 7 years 100,000 mile warranty. He is a true professional and really informed me about the advantages and extras the car provided me. He provided excellent customer service. The also sold me car below blue book and gave me fair trade on my trade in . No haggle or pressure. Highly recommend Autonation.

Excellent customer service.

SABIR, Ask for Sab. Could not been happier with his help choosing my new MDX. Knowledgeable, and not too pushy yet, explain on detail about my need to find the right car for me. If I ever consider getting a new Acura, wont hesitate to come back and ask for him again.

I’ve been using the service department for my 1999 TL for over 14 years because they always do a great job.

Always fast and friendly service I was able use discount coupons, sent to me via email, huge savings

Fast, Efficient service. Appreciate the complimentary car wash too!

Had a great experience, Big shot out to our salesperson "Q" he show us every single options in our car, also the financing was very easy and simple. All very friendly and positive, We found our place in for car needs A+++

Sales and Finace staff (Jake and Zack) were high quality professionals and made the purchase of our 2020 MDX a pleasant experience.

I had a great New car buying process. They explained the entire process. Prompt follow up on questions during the buying process. Sales person was knowledge and friendly but not overbearing.

Mackenzie was my salesperson for this experience and she was absolutely amazing from confirming my reservation for the first vehicle I picked out to her open communication and actively seeking cars that would fit what I was looking for to a T. Definitely recommend working with Mackenzie if you can but if not the whole location is spot on!

Everything was very efficient - service coordinator was very friendly. I would definitely return

The service was very good. It was on time. The employee took his time and gave me an explanation what my car does need. Thank You a lot!

Great service. I was able to speak with the mechanic that worked on my car to discuss the issue I reported.

Searching for certified Acura with low miles. Q. Sabir was extremely helpful in assisting me and educating me about the cars unique features, reliability and extended warranty. I had peace of mine when I left with my 2017 Acura IXL. No haggle pricing below blue book and gave me great trade in value. We love Autonation because it takes the stress out of buying and this is our second purchase from autonation. We highly recommend them and their team.

The guys @ AutoNation were fantastic - really helped me in the car buying process, so honest and upfront! Would HIGHLY recommend!

This was the second Acura dealer I saw for a problem. The first didn't solve it. AutoNation did. Service personnel were helpful and knowledgeable.

Always great service at the dealership. They know it’s the best way to keep one coming back—to keep vehicles running and when renewal/replacement time comes around.

Great job as always!

Purchased a new RDX in end of 2016 and in less than 2 years the battery died and was replaced under warranty by AutoNation. The Battery has a 100 month warranty. Just this week the replacement battery Installed March 2018 died. Autonation refused to provide credit for the battery due to it was replaced under the car's manufacturer warranty and voids the actually battery warranty. Now they send the battery back to Acura corporate for a credit while I had to purchase an inferior battery (only a 20 month product only) for 150.00 dollars because they want 200.00 for the battery the vehicle originally came with. Terrible way to retain a loyal customer.

No appointment but was treated courteously. Service was explained throughly, pricing given in detail, work performed quickly & cleanly. This dealership is a breath of fresh air, truly honest and takes pride in their product and workmanship. Would highly recommend to everyone!

Great routine service and the consultant kept me informed

I've been dealing with this family oriented dealership since March 2000. They have always exceeding our expectations with our Sale Experience and most important our Service Experience. For almost 20 years I've recommended many of my friends here because of my experience. I will not buy another Acura from another dealer!

McKenzie was AMAZING! She made the buying process much easier than anticipated.

Excellent service all the time. I?m on my 3rd Acura and great product with exceptional service department. Ask for Spiro.

Fantastic people!!!! Jeff and Mike are now two of my favorite people. They were clear and straight forward and really worked their buts off to get my family a great deal on a MDX. I can’t say it enough, I highly recommend this dealership.

Jeff m

This was the worst ever experience buying a car. The salesman Philip was good. The finance person was a jerk. I should of walked out. I have purchased several cars over the years and this is the first time getting mad. I wished I didn't give them my money because they didn't deserve it. If you want to be treated by a jerk by all means go there!

Great staff and quick service. Always helpful. Been a customer for years.

Spiro was extremely helpful as always

Jeff M. Was our Sales Consultant. He was very Knowledgeable and helpful and courteous. Needless to say he made our experience very easy and wanting us to purchase a vehicle.We would highly recommend him if you go and see him to purchase a vehicle from AutoNation Acura in Sanford. And we give him 5⭐️⭐️⭐️⭐️⭐️‘S . And tell him Renee C. Sent you!!!!! And when we are ready to purchase again we will go see Jeff M. @ Auto Nation Acura Sanford. Thank you Jeff M.!!

Every time I visit here I feel like I get the Royal Treatment. My service advisor, 'Spiros' is a true professional and always has my best interest at heart. Spiros, explains what the car needs without drama or hype and gives me several options & costs. The costs estimates are to the penny and he ensures that everything is to spec & done right the 1st time. I really do appreciate his professionalism and how Spiros treats me. Since I bought my car from this dealership, I will not let any other dealership or mechanic repair anything on my Acura 2013 TSX. Jim White Orlando, FL.

We had a really awesome experience buying a used car here. Mackenzie was excellent and so helpful. She was the only salesperson who actually reached out to me to answer questions throughout our weekend looking for a new car. After dealing with a frustrating dealership trying to haggle me up to a higher price for a lesser vehicle, it was nice to walk into Autonation Acura and not have to worry about the price at all. The finance department also worked very hard to get my payments down to a reasonable amount. Awesome people here. Would absolutely come back!

jeff was awesome

Jeff M did great!

I had an awesome experience. Lee, my service manager was extremely helpful, explained everything to detail( my car needs) and went the extra mile to make me feel comfortable with my decisions. Thank you!

We have purchased several Acura’s from this location. You can’t go wrong - they always take good care of us!!

Great selection of cars and service department is very professional and courteous.

We have purchased several Acura’s from this location. You can’t go wrong - they always take good care of us!!

She was very nice and explain the service of the car to me. Kept me informed on what was going on with the car.

Great buying experience with Josh! He is great to work with, very responsive, helpful and goes out of his way to help. The service department is great too. I highly recommend.

I have been going to this dealership for over 10 years and everyone there is courteous and helpful never pushy . They check the vehicle and recommend service that may be needed or what can be done later. Very professional

I called to get my remote control fixed for a 2017 rdx I spoke with a person from your service department an since this was a warranty job the person I spoke with said this dealer doesn't work with 3rd party called the company back and the said call auto nation Honda, they were super and arranged everything. Don't think I use this dealer ship biased on this experience

As always, bringing our car in for a checkup is so easy and convenient. The Service Department is highly professional and helpful.

Great experience all the way around buy a new 2019 Acura MDX SH-AWD w/ Tech Pkge . Mike Thomas and the rest of the staff were great.

Excellent experience. Josh in sales was extremely professional. There was absolutely no pressure to do anything other than enjoy our experience trying to find the right car for us.

Excellent service. Service department was very professional, responsive and friendly.

Spiro always rocks. Calls me when done. Always timely. Great communication. Provides loaners when able almost always.

service was easy and waiting went by quickly.. Thank you and we will see you again after the New year for our next service

Julianna Pagan was my service Representative - polite & pleasant - she worked hard to get my MDX serviced at my convenience and get it serviced in a timely manner. I truly appreciate her hard work.

Hope is amazing. She is great at communicating and made my experience a pleasure.

My wife and I went to shop for a new car and were utterly disrespected by the manager. The salesman quoted a price twice as much as their own advertised online rates. When he was questioned on this, the manager came out and spun a web of lies and said, "if we were to offer everyone that price I wouldn't make any money." My wife called him out on the ethics of business and his response was lack lustered, full of holes, and he attempted to divert conversation to his dogs. He apologized for not being able to work a deal that day then stated, "when your wife calms down, come back and we can do business." We left shocked that he somehow thought that was an appropriate comment and recognized how far removed he is from customer service. We obviously ended up taking our business elsewhere and bought a higher end make than Acura. We will never recommend Autonation to anyone.

Their service was so good and the transaction so easy that I thought it wasn’t real. I kept thinking any minute now they’re going to try to screw me, but they never did! They should be the example for every car dealership to follow. I’m really impressed and so thankful for their help.

good experience

The Service Technician was prepared and understood the reasons for my visit. He was upfront with evaluation costs and time frame, and contacted me with the results of their trouble shooting. He spoke clearly and made sure I understood the diagnosis. Because of the milage on my car,and no history of "scheduled maintenance" been performed he also described the findings of the courtesy check for my vehicle. His email with a quote for repairs arrived within a few minutes of me asking for it and it was simple to understand with the costs broken out for parts,labor and total. Spiro was extremely customer service oriented. Upon pick up, my car had been washed and vacuumed which was a pleasant surprise. The dealership was clean, and had a pleasant reception area with snacks and beverages.

Spirits did a great job, from start to finish! He was friendly, efficient, and timely.

Always feel confident that my service tech at Acura is honest whenever I need service.

Great quality service and customer care. I have been going to Auto Nation for a couple of years, and have been very satisfied with their quality and customer service, and I will recommend this dealership to friends and family. What a Great job guys keep it up.

Prompt, friendly and effective service

They were great as always! My rep is always there for us and a loaner is available anytime I've needed it. Would recommend to anyone looking at an Acura...see this dealership!

Absolutely delighted with the service and professionalism of AutoNation Acura north Orlando in Sanford. It’s worth the detour, they treat us well, ask for Jeff Makowski, he knows his product!

This was my first experience at AutoNation Acura Orlando, and Jeff was my salespersons. He was amazing and made my experience less terrifying. He was able to work with my small budget and get me into the car of my dreams for the payment amount I needed to be at. Definitely, highly recommend the dealership and Jeff.

Service was awesome! Hope explained things well and got me in and out in a timely manner.

On time and provided complete service promptly. No issues with car. Was kept aware of progress.

Excellent Customer Services, great communication, Great services

Was in and out in 1 hour. MY service consultant, Jeff Morton is outstanding. A huge asset to the Auto Nation team..

As always the personnel were very courteous and helpful, attention to car detail is thorough .

I was having a subtle transmission issue. Spiros recognized the issue as one for which Acura had issued a service bulletin and the repairs were made under warranty - after the warranty has expired.

The service department is always very professional, staff super friendly and congenial. I have been going to this location for over 25 years and I have never had a complaint. The entire building, inside and outside, is impeccably clean all the way to the bathrooms! Jeff is my Service Consultant. He is always happy, helpful and really listens to my concerns on my car. 5 Stars +

I purchased a 2020 TLX from this great dealership. The eSales manager Fettah and the General Manager Rob were great! They gave me a very competitive price in addition to some incentives. Unfortunately, I had an injury last week and couldn’t make the full drive from North West Florida. Fettah was kind enough to meet my wife and me halfway and sell us the vehicle as well as take our trade-in. Great dealership with amazing employees. I will most definitely purchase my wife’s next car at this dealer!

Josh was so helpful in getting us into our SUV and the entire process was so seemless. You won't regret buying youe car here!

Josh in Sales was amazing and Ramy with finance was so helpful and made this process seamless.

The Auto Nation team at Auto Nation Sanford Fl goes above and beyond to make sure you have an excellent experience. A team member always greets you upon arrival with a friendly, sincere smile. Great job!

Thorough inspection, replaced battery under warranty, completed scheduled service with flexibility in part costs. Very nice waiting area. Good people

The experience has been excellent from the moment I made the appointment. Once I arrived, Hope has done a fantastic job throughout the whole process to keep me informed and make best recommendations for me and the car. Excellent people and service!

Made an appointment with almost no notice. Got me in right on time, addressed what they were supposed to, called and asked/explained about 2 other potential items and actually advised me to wait on one but the other was needed now. Integrity.

aim to please and make a sale.

This was a very pleasant experience. Our Service Advisor was very helpful, and we are very appreciative of the way our service visit went. Thank you for this excellent service.

My service rep, Lee, was very attentive and really helped with the whole process. I really enjoy doing business with a company that gives excellent customer service and I'm glad to be back with Acura, AutoNation.

Excellent service and communication by our advisor, Lee, and needed maintenance was performed on time as promised.

Dealership waiting area is small but other than that good experience.

The service Department is wonderful! Thank you for taking good care of my Acura.

Outstanding service!! Joshua P. made our car buying process very smooth. If you want honest, knowledgeable and professional, please see Joshua. Highly recommended!!

My service manager was super

Brought my 2004 TSX in for 85K check up. I would buy another Acura because of the great service I have received through the years.

Great staff. Hope was very knowledgeable and helpful.

I can not imagine a car dealership which is a helpful thorough and knowledgeable as Auto Nation Acura dealership of North Orlando..They offer prompt service in a friendly and helpful manner.., Rob...The manager looks out for his customers better than any dealship I have encountered in the past...And Spiro who is head of service goes out of his way to explain every aspect of the care provide...

Thank you Josh for the awesome service and showing us different features to our new car! Josh took the time to explains everything to me and worked with my needs patiently. The finance manager, Zack was just as awesome . I am Greatly appreciated.

Very comfortable waiting area during car service. WiFi, snacks, comfy chairs

Excellent Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We've been servicing our 2015 MDX at AutoNation for over 2 years now. I've owned cars from various automakers and have been to many dealerships across the country and I can confidently say that AutoNation Acura in Sanford is truly unbeatable in their level of service and in the way they treat their customers. I'm definitely not an easy customer and Victor Oquendo and Jeff Morton have always taken great care of us (me and the entire family I drag along to these service trips). We drive an hour to get to this dealership and always feel welcomed and never taken advantage of. They've got coffee and plenty of snacks in their lounge, along with WiFi access if you need to work or browse while your vehicle is in the shop. Since I haul the wife and 2 toddlers along they are usually very accommodating and provide us with a loaner to ensure the kids (and other dealership guests) keep their sanity! :) I highly recommend these guys if you're looking for honest and courteous service.

I am a raving Fan of Auto Nation Acura, very friendly professional Staff! This gentlemen is at point with customer service, knowledge of his product and the willingness to help out and go the extra mile for us. I thank you Victor! You have a long term customer here.

Spiro was excellent as always!

Great Service with Knowledgeable staff!

Our service rep was very helpful and polite.

I leased a 2017 RDX in January 2017 from Fettah, and he was so awesome! I moved to Atlanta since then, but when it was time for my new leased I called and talked with Fettah and Josh. They we do helpful and accommodating, I chose my 2020 TLX online, and they had the car shipped to the local Autonation Honda store. Fettah and Josh made the process so easy! Thank you!

This is my new brand of car dealership . Full of wonderful and kind of people. They listen to my needs. I’ve bought more than a dozen cars in my lifetime and these Acura people tops them all. Management knows how to breed salespeople. No pressure at all. Special thanks to Josh, Jeff, Paul, Zack and Ron. You guys went above and beyond to give me the best buying experience. Peter

First time customer, customer service was great, I was told my car would be washed and lightly vacuum, I was excited. Lightly vacuum was correct but I don't know who washed the car, my rims had all the dirt on them and hand prints showing they touched the rims but did not wash them. I wasn't expecting a detailed wash but leaving the rims dirty WOW. Not sure if I will return.

Jeff M was a great salesman and an even better new-car teacher of all the tech options!

Auto Nation Acura of Sanford is always a pleasant service experience. Quick. Informative. Reasonable prices.

My wife and I had a excellent experience with our purchase of my 2020 RDX. Our point person was Matt who was assisted by Paul. I would certainly recommend this Acura dealer to my family & friends.

Daniel went above and beyond to help us find the right vehicle for us. The care that Paul and his team deliver is A++! Kudos to Daniel, he is polite, caring and invested! He is an asset to AutoNation. I have 10 years of experience in customer service and it is always reassuring to see that top notch service elsewhere! Thanks team! You guys rock!

My service advisor Spiro always gives me excellent customer service! He carefully explains everything that needs to be done and why. He also is very knowledgeable and can give detailed information on the inner workings of the engine which is very helpful to me! I feel like the team at Sanford Acura really cares about my car and continuing to earn my business!

Pretentious

Very good customer service experience

I was helped out by Jeff M... the process was straightforward and painless. No nonsense. Got a better deal then I thought. Highly recommend.

Service department- Personable, knowledgeable, hospitable, and honest- willing to provide options, were timely and helpful

Easy service process. Service lounge is very inviting and great amenities. Service staff was very professional and courteous. Complementery wash and vaccum was a nice surprise. Would definitely take my car back.

Highly recommend. Great, fair and painless experience. Mike Thomas was a pleasure to work with.

Courteous knowledge staff.

Traded my RDX in yesterday for a newer model lease. Our salesman, Mike, was so professional, courteous, patient and knowledgeable. He made the process so smooth and easy. The finance manager, Zack, was just as amazing! We were in and out of the dealership in under 3 hours. I will definitely stay loyal to this location. I can’t say enough nice things!

Macy was very helpful...fully explained everything pending on my mdx

Jeff M. went out of his way to make sure I was taken care of while leasing my new ILX. Best experience I’ve ever had getting a new car. Thank you so much, Jeff!

I brought my 2010 Acura TSX here to get a recall serviced and they did a good job on that and finished it on time. When they called me to let me know they were finished, they told me that I had a tire that needed some fixing which would only take 30 minutes and $30, so I said yes thinking it would be done in 30, leaving me plenty of time to get to work. 45 minutes passed and she told me that they were about to pull my car up. 20 minutes after that and my car still hasn't been pulled up and she's just finishing my paperwork. It took them over an hour to do it, causing me to be late to work. And when it came time to give me my key after I paid, she didn't even know where it was. She started shuffling through the papers all over her desk looking for it and was gone another 5 minutes looking for my key, which was back in the service department even though they had just pulled my car up. Overall not a great experience. Never taking my car here again.

Matt Kramer made this a great experience! Enjoyed the service and the great car!

Just purchased a truck at your dealership.Matt K did an outstanding job putting me in the right vehicle at the best price. Could not have been more satisfied with the buying process.

Had an outstanding experience purchasing a car through Matt.He is very knowledgeable and provided excellent service.

After losing our car unexpectedly we considered just buying another older car from a private owner. Unfortunately that kind of car always comea with a variety of issues so we decided to find out if we could get a newer, dependable vehicle. Our salesman Matt Kramer really took the time to talk to my brother and find out what car would best suit the needs of our family. It's refreshing to work with a salesperson who will take the time to fully explain the pros and cons of each vehicle as well as different financing options while respecting your budget. It's been about a week now and we are so happy with our beautiful 2014 Camry, it really is the perfect car for our family. I want to thank Mr. Kramer for making this a great experience, we'll definitely be sending any family and friends in need of a new vehicle directly to him.

Matt was very helpful finding me my outstanding used low miles 2014 Canery. It was an all around great buying experience

Mike Thomas at Acura has truly changed the way of car shopping. After walking out of several different dealerships for being treated rudely I went to Acura and Mike found me walking around. From the moment we started talking, I knew he wasn't your normal car salesman. He listened to what I wanted and needed in the car and he worked tirelessly to help me find the right car. Thank you Mike for helping me find the car of my dreams. if you need a vehicle, go ask for Mike!

Wonderful experience, service advisor was excellent.

Car buying was actually enjoyable. The salesman Michael, the sales manager, the finance dept, and everyone else that helped us were all very friendly. Everyone seemed happy and in a good mood. I would definitely recommend the dealership to others.

Jeff M is great at selling cars

They were organized and quick. They made the process very easy and pleasant.

2019 RDX needed the transmission replaced. This isn?t the dealers fault but the type of auto Acura produces. The service guy tried to tell me how everyone likes the new rdx but I?m differently not sold on this car.

Bringing my car in for service is not a chore, but a pleasant experience. The staff are always friendly and courteous. The coffee station and the assortment of snacks make the waiting time more enjoyable. General Manager, Rob Breedlove, is most knowledgeable and helpful. He is the perfect business professional. Service Representative, Spiro Kopsidas, takes excellent care of my vehicle with the scheduled maintenance and necessary repairs. Always polite and businesslike, he constantly advises me of any issues with my car, complete with detailed explanations and exact pricing. Acura Autonation is the best car dealership! Thank you so much.

It was a painless experience

Had a great experience at this dealership. Phillip Gebhardt was awesome to work with. Very knowledgeable about the products an made me feel comfortable. No pressure sales tactics. Highly recommended!

This was one of the best sales experiences ever buying a new vehicle. Joshua Parazine the Autonation sales representative was exceptionally responsive. Due to my long distance from the dealership simple negotiations were by email. I immediately knew that I was at the right place because of the favorable MSRP discounts Josh advised. A final sale price was agreed by email and also telephone. Vehicle pickup was scheduled for early October. The extremely pleasant experience continued and other incentives were explained by Josh when purchasing an Autonation vehicle. At no time was there any typical ‘car salesman’ pressure applied by Josh. The least palatable part of the dealership experience came during completing the sale in a side office. After returning home with time now to review all 27 signed contract pages (mostly front and back) there may have been a slightly different outcome. I may or may not need all agreed to items. My bottom line is that Autonation is indeed the way to go when purchasing a new vehicle. The salesmen, in this case Josh, was specially knowledgeable and highly qualified to work on their behalf. I believe this was my best ever new car purchase experienced when dealing with new car salesmen. Josh was outstanding in all aspects of the new car sale.

I had the pleasure to work with Mike Thomas and he made my experience the best ever. My husband and i got to acura at 10 am to purchase a used vehicle and we ended up purchasing a brand new 2019 MDX . Mike Thomas was the nicest sales man i have ever met. Thank you so much Mike for making my experience FANTASTIC !!!! If your looking to purchase a car go see Mike Thomas I Give him a 10 Stars !!!!!

Got nothing from them...Went in for a radio diagnosis. Got nothing . All I got was Lee trying to sell me a battery. I know my car was a older model. But I thought everyone was to be treated fairly....

Automation Acura is always on point! Hope was awesome to work with this last time.

Fast service. Friendly service staff. Don?t pressure you into any unnecessarily needed services.

I had a great experience at AutoNation Acura. When you're looking for a car, go see Phillip Gebhardt, you will be in great hands. It was the easiest experience, with no pressure.

Unbelievable experience, I couldn't be happier from start to finish ,Mike went above and beyond to get me in the vehicle of my dreams, also Zack in finance was very instrumental in getting us the best financing possible,

Jeff M’s a great guy! Gave me some candy and a great car! Ask for him, he’s the best!

I've worked with Philip Gebhardt in the past. He makes purchasing cars fun and easy and he is a delight to be around! Good luck at Autonation Acura. Ask for him I promise you will find exactly what your looking for and have fun doing it!

Excellent pleasant staff. Spiro was great and very informative. Clean waiting room. Expedient and precise work completed on time.

Great services . Knowledgeable technician . Thank you for your services!

Brought the car in at 7:30am and was out the door by 9. A little long to wait for an oil change and wash but it was a Saturday morning. Always treated well here. Let's hope next time the wait is under an hour.

Choosing this establishment to purchase a vehicle from was a wonderful experience! Josh was the most helpful salesman I’ve dealt with. He made sure everything was taken care of with the most upbeat enthusiasm. I didn’t have to worry about a single thing and it was sailing smoothly the entire time. Thanks for all your help! Love my new car and was so happy to do business with you.

I have to give a big shout out to Lee and his team over in the service department. They exceeded my expectation by leaps and bounds. The level of attention they provided to me for my vehicle concerns was excellent! Lee took the time to explains everything to me and worked with my schedule and needs. Lee and his team made me feel like a VIP and I will be returning for service here and looking forward to working with Lee and his team! Thank you, Lee!

my eperience was very positive. They were very coutious and prompt. They explained eveything clearly. ik would go there again if i need to.

Josh Parazine was excellent!! He went over and above to make sure we got the car we wanted!! He kept us informed and made himself available for every question we had. Excellent service. Thank you josh for everything. Sincerely liza Soulopulos

I have been going to AutoNation Acura North Orlando for several years now and always have a great experience.

Mike Thomas was very easy to work with and made the promised requirements happen. He even sent me a picture of the car as it was being unloaded off the truck.

My service representative Spiro was very informative and did not try to sell me services that my car did not need at this time I will go back to him again for the excellent service he provided me.

Great service ! Jeff M. Provided great information and was very welcoming ! So happy to be a customer with auto nation north Orlando !!

From start to finish, over-all a great experience. Atmosphere was welcoming & warming by all employees( even if I wasnt dealing with them). Q had broke down the options on the car, and Paul B had solved any & all questions I had! Definitely gained a member of the Autonation family with this one ! Highly reccomend comming in to Acura Dylan Nalepa

I am only a loyal customer because they make me feel royal. I like the personal attention, Spiros Kopsidas and his team go the second mile to make sure I am well taking care of. The A+ experience with AutoNation Acura North Orlando has me spoiled and I will always count on the service department to take care of my vehicle; my MDX is an investment that is worth the extra care you receive at the dealership. Alice Strader

I brought my Acura in for an oil change. I was just actually pleased to get a real assessment of my vehicle and that they did not attempt to do more than that. 9/26/19 THIS IS MY SECOND REVIEW- Macy has, again been great and Mike patiently assisted me with a technical issue (on my end!) and was determined to get it resolved, and he had the know-how do do so! Thank you both!

I do recommended Excellent customer service on point when it has to do with Service for my car. Also I definitely recommend if you would like to purchase an Acura we absolutely love this dealership thank you for everything

We had a great experience I brought my car for service on point excellent Customer service

My service adviser, Jeff, is great. Only recommends what has to be done and my car is always ready when promised.

I want to thank AutoNation Acura North Orlando (especially Spiro & the mechanic technician team) for continued excellent service for my 2004 Acura TL which I purchased from them & still drives like new. They are very pro-active in helping to identify & resolve problems with my car before the problem becomes bad & more expensive to repair/fix. It's hard to believe that I still love driving my 15 year old car & it's all due to Spiro & the mechanic technician team. Thank You

It was pleasure meeting Mike and Josh. They understand their business and help the customer go for making decisions and get cleared answers upfront. The process was smooth with not much drama which I had gone while purchasing my before cars.

Very impressed with the service department! Both Spiros and Larry were helpful in properly diagnosing the issue with my vehicle and fixing the problem. Also, Spiros was great in getting my vehicle checked in for service and out the door after the repair. Thanks!

Had a great experience, very laid back no pressure Mike Thomas was an amazing salesman highly recommend this place , ask for Mike!

For repairs done right, in a friendly and clean surroundings, please visit AutoNation Acura North Orlando

I was really happy with Auto Nation Acura. Mike and Ramy helped us in buying our new car. They were very nice and professional, not pushy which I really liked. If you are looking into buying a new Acura I recommend you ask for them you will not be disappointed.

Mike was great to work with. The atmosphere was great, but I changed the review from 5 to 3 stars because the finance guy Remy was rude and made many mistakes. We had to wait over an hour to see him, and once we saw him he seemed very unprepared. We did not require financing, so maybe that is why he could not get the forms correct. He was very impatient when we wanted to read things before we signed them or asked questions when his explanations were unclear. He became defensive when we caught mistakes and he had to reprint something. If my husband had not left the room after Remy snapped at him, I feel like we would have left without the car.

Made an appointment for 8:00AM and arrived a few minutes early. The service writer was waiting, knew my name, wrote up the service order and I was done in an hour. Nice people, nice facility, good coffee. Although I am an hour away from the dealership and use a local business for general maintenance, I would make the drive anytime for warranty work at this Acura dealership.

Courteous, knowledgeable, professional putting the customer first. My service writer was very helpful and explained what was going on in Detail.

Leased our Acura two years ago. The service team is unbelievable. They do what they way they are going to do. If you do business with them I have no doubt you will be treated like a VIP. From the lease through the service, they are easily the best dealership I have ever worked with.

All the outside staff and techs were very nice and helpful. Inside staff not as friendly, very few smiles or "hellos" from people working inside the building.

The service department is Great. I have been working with Spiros as my service advisor for several years for our 2012 Acura TL. It just turned 100,000 miles. Great car and great service from Spiros

Very pleased with service provided

The service is always great. Mr. Spiros is very professional and polite. I highly recommend AutoNation Acura North Orlando Thank you Maria Pacheco

My husband and I recently purchased a 2020 Acura RDX Aspec! I just want to thank everyone at Acura for their amazing customer service. Our sales associate was Q. Sabir and he definitely knows his stuff when it comes to their inventory. We’ve fallen madly in love with our RDX. Thank you for everything and for working with us on keep our payment as low as possible.

Bought 2016 Acura MDX 4 years ago from Glen. Smooth process and most important of all zero pressure environment. Thanks

Jeff and Daniel were great

I was very pleased with my service. I made the appointment on-line and selected Jeff Morton. He has handled me in the past and is the best. He explains everything they will do and reviews it all with me after it is done. It was nice to get in and out very quickly and to feel all items were thoroughly addressed. Again, the total fee was less than I expected and the car (over 10 years old) is running great.

service was absolutely awesome great experience make you feel at home and take care of your car I recommend any Acura owners to take it to the dealer

We had a great experience at the Acura dealership. Josh Parazine and salesman Dan were both very helpful and patient. At the end of the day we walked out with the vehicle we wanted and were happy with the customer service displayed at the dealership.

My Acura experience didn’t get off to a great start because of poor customer service and some red flags at the first dealership I went to. I really liked the vehicle though so I called the AutoNation Acura in Sanford and my experience completely changed. My sales rep was Mike Thomas and he promised me he would change my acura experience. I was hesitant but he kept his word. I do not enjoy the car buying process like most people but Mike didn’t make me feel like I was another “sale”. He listened to my needs and spent time on what was important. He’s not one to waste anyone’s time. I left with the car I’ve been so excited for. I highly recommend Mike Thomas and his team at AutoNation Acura! ⭐️⭐️⭐️⭐️⭐️

I owned an MDX 2012 and was about done with my monthly payments. I decided I wanted to test drive a few different SUV’s from different dealerships which I did. I left the Acura dealership for last as I loved my MDX and didn’t really need to be “sold” on it. I had no plans on getting an MDX with bells and whistles. But instantly fell in love with the model 2019 MDX Aspec that was on the floor. After going over my different options I decided to get the model on the floor. I had the pleasure of working with salesman Dan. He had just started with the company. He was professional and courteous throughout the entire process. He was very helpful and provided us with valuable information in making a decision. He was NOT pushy at all. Salesman Josh P was also assisting in the process and was very knowledgeable as he walked me through the tech package in the MDX. It was a pleasure working with them both though out the process. I ended up leasing for the first time with the option to buy. I was very hesitant to lease but the Acura team answered all my questions and leased.

My husband and I leased our 1st. Acura from Josh 3 years ago, we felt like we made a friend then and today as I traded in my lease for a newer model I was glad that Josh P. was still attentive and informative. He made the long day seem short. Thanks Josh, see you next time.

Jeff is a great salesman and the team really treat me good

Jeff was amazing. Really helpful and funny all the time

Mike Thomas and Dan were a pleasure to work with. A fun experience believe it or not!

Excellent service during my buying process as well as servicing my car.

We just made a deal on this dealership and wanted to give thanks to the salesperson "Mike" for a great customer service during our car search! He was professional and attentive during our time in the dealership. After having a bad experience in a different place is nice to have someone who knows how to treat a customer . Thanks a lot Mike!

Jeff M. provided perfect service and solved all our problems with patience. Very good experience!

Excellent service from Mike Thomas and Josue !!!

Jeff M. was a pleasure to work with as I sought to purchase my ILX. I was unsure how to handle my early lease turn-in, but Jeff handled the return of my Infiniti quickly and kept me informed throughout the process.

This was my 2nd lease from Acura North Orlando. I dealt with Mike Thomas, he was great. The whole staff is very professional and very accommodating.

Great experience! Mike helped me get a great deal on the best car I’ve ever driven.

Jeff, Qutayba, Remy and Zach were all great representatives at AutoNation Acura in assisting me with my vehicle purchase. They are friendly and really helpful

Lee in the service department was very helpful. He was professional and courteous and kept me apprised step by step about my 2013 Acura ILX. I had to have the car towed in since I was out of town and the warranty expired that day. Lee really went that extra mile for me!

Josh did a excellent job on getting us the car we need!! Devineni

I bought two cars from them in less than a month. The whole team is courteous an very professional. Mike the salesman was knowledgeable and very patient. He follows up and makes sure you are happy and satisfied with your purchase. The whole team makes you feel comfortable.

I just leased my second car through this location with the assistance of Josh P. He was extremely knowledgeable and helpful. He helped me negotiate the best price for my lease and made the process as quick and easy as it could be. I definitely recommend buying or leasing through this location. All of the staff was friendly and very accommodating and I absolutely love my new car. Thanks again, Josh P!

Q Sabir was the best even though we were there forever due to the people before us we were the last customer of the night and someone being out sick Q kept checking on us and making sure we were ok and had snacks n drinks...... and he doubled checked our paperwork before going in for final step..... go by and ask for Q Sabir.❤️

Absolutely loved the treatment from Acura AutoNation. Thanks to Julianna and special thanks to Josh Parazine for my Acura RDX . Josh went above and beyond to make sure everything was taken care of for a smooth purchase experience. I will be seeing you guys again!!

Josh made my first Acura easy to own. Phenomenal service, great price. I will definitely be back.

I bought my first car here. And got an amazing rate. Josh was accommodating and very helpful and informative. I recommend buying a car here. Everyone was extremely professional

Have dealt with this dealership in the past. Very good service from sales rep Josh. Went back recently and had pleasure of being attended to by him again. Highly recommended.

It was time to trade in my old Acura, and I had the pleasure of working with Q Sabir. He was patient, kind and understanding! Very nice man! Thanks, Q, for your outstanding customer service! I’ll be sure to see you for my next Acura!

They are very professional and courteous. Mike the salesman was very knowledgeable and patient. He followed up after to make sure we are satisfied with the car. The whole team is pleasant and make you feel very comfortable.

They are very professional and courteous. Mike was extremely knowledgeable and patient. He later followed up to make sure we were satisfied with our car. The whole team is pleasant and easy to deal with.

I bought two cars from them in less than a month. The whole team is courteous an very professional. Mike the salesman was knowledgeable and very patient. He follows up and makes sure you are happy and satisfied with your purchase. The whole team makes you feel comfortable.

I bought two cars from them in less than a month. The whole team is courteous an very professional. Mike the salesman was knowledgeable and very patient. He follows up and makes sure you are happy and satisfied with your purchase. The whole team makes you feel comfortable.

Very pleasant service call, reasonable prices for the work and a comfortable place to wait.

Jeff M is my new favorite guy! I walked in late and he was still on his grind and helped me find the EXACT CAR I WANTED! I got the payment I wanted and so much more!!!!! 15/10 service from the entire team! Thank you so much!

Good experience with Advisor Hope! She was knowledgeable and friendly and took great care of our business. Mike in sales made a good impression, but we are not ready to trade at this time. On the other side, if a battery is replaced after the warranty period is over, that battery should be covered by a warranty or a guarantee or some sort of proration. A replacement battery should last longer than 11 months!!! Especially if you have a certified vehicle and an extended warranty purchase along with a maintenance contract that we have paid good money for when purchased. Been an Acura client for over 17 years and am disappointed that Acura handles this in such a manner.

Outstanding experience!! This was the first time I went to buy a car by myself. My husband was out of town and we were in a crunch to find a vehicle. Michael Thomas was my salesman. He was professional and very informative about the car and the entire process. I can’t say enough nice things about him. There was absolutely no pressure. I would highly recommend him and the entire team at Autonation Acura!

Outstanding customer service, friendly, fast and a free car wash makes it a great experience

The service department is on point! Offering a high quality of service from intake to check out. Very professional staff. Special kudos to Lee whose tone and mannerisms always help to make me feel comfortable.

simple,quick and freindly

Josh (Sales) and Rob (Manager) are always super helpful. Spiro (Service) has always taken great care of us. Top notch dealer!!

Bought my 2015 RDX from this dealership and from day 1 they have provided outstanding customer service.

Mike did a great job! Thank you for your patience.

Dealing with a dead battery was not on my agenda, especially in order to have it replaced under warranty required me to drive from Ormond Beach to Acura dealer in Sanford. Quick, fast in and out with comfortable waiting area including refreshments at Auto Nation. Thanks.

Service was professional and efficient.Thank you for your quick help

They were quick to communicate and help me find the car I wanted and needed. The staff bent over backwards to help me make and seal the deal. Mike, Josue and Paul were helpful, informative and made the sale as painless as possible. Very professional and worth the visit. Plus they were transparent with pricing and costs which was very important for me. I would definitely recommend them to family, friends and acquaintances.

Called for warranty information, referred to Service Rep. Two weeks later still waiting for Service Rep to return my voice message. Seriously considering to have service at the competition which means an additional 40 minute commute. You'll get better customer service at a McDonald's.

Salesman was friendly and eager not overbearing to earn my business. He was very communicative throughout the process .

Good pleasant experience! I had a coupon for a Free A1 service.

We got warning lights on the dash including the air bag light and VSA light. Brought it in and they read the codes and found that our battery was weak and needed to be replaced. Had them replace it. They called and said it was ready. When you pay, it is interesting that they file the car under the service adviser's name. My wife drove the car home. After we got home with the car, I was surprised it was not washed and vacuumed as in the past when we had service. Thought they may have stopped that free service. Then, I noticed on the bill that it was scheduled to be washed for free as part of the service, but it had not been done. Since then the VSA light has come back on which it has done intermittently in the past.

They found a nest in my AC-which is gross and quickly cleaned it and replaced all the foam and the motor. Thanks.

Was immediately greeted by the service manager and acknowledged arrival.

Brought my 2002 Acura TL in for a recall on my air bag. I’ve been there a few time before and have never had a bad experience... The people who work in the service department are very courteous, helpful and polite. They kept me updated on my cars repair, time when it would be complete and listed several issues that I might want to attend to. They didn’t push me to get these issues done there and then, but did offer. I live quite far from there and I would go there more often if it were closer to my home. I highly recommend their dealership to anyone interested in an Acura, or need service... The woman who took care of me was Macy and she was wonderful....

This dealership went above and beyond to take care of my car. Lee was so detailed and patient with information about the car. He is a true angel/saint. I can't wait to go back!!!!!!

I have had my 2002 TL serviced several times at Nation in Sanford FL. Although my car is over 17 years old, I have always been treated like a VIP customer. Everyone associated with the dealership is professional and courteous and the work they have done has been excellent. I will continue going to them in the future.

Fettah is fantastic. He organizes everything and I enjoy that when I arrive all goes quickly and smoothly. They call when its ready and they give you a loaner if the work is going to take more than 3 hours. Plus they wash and vacuum the car when completed. When they did the alignment they provided without asking a read out of before and after.

Easy process. Done well. Josh did a great job. Would recommend to friends and family.

I have taken my RDX several times to AutoNation Acura for service. I have always been pleased with their courtesy, their knowledge, and their helpfulness . I met with Julianna this week. She was very helpful and was very attentive. I will continue to take my car there. I love my Acura. It is an amazing car! NSimons

Sales team is good. I travel pretty far for service here In Sanford than other Acura dealers because they are the best around. They put customers first and the break area is inviting. Jeff in the service department is great, knowledgeable and not afraid to inspect all avenues to get the job done correctly. Love this place!

Everyone there was extremely nice. Jeff took care of me at your Sanford Fl store and he did a wonderful job. He explained and went over everything about my MDX in detail.

2 recall items repaired on my 2016 MDX shawd. Service rep Mrs Roy was super pleasant and attentive to every detail! Highly recommend AutoNation Acura North Orlando

Spiro is THE BEST service advisor. Took care of me and my car with professionalism.

Excellent! The customer services were both efficient and caring to my individual requests.

Lee my advisor was very professional, had my car ready in time he quoted.

Great location. Staff are friendly. Service guy took care of my vehicle within 2 hours. They are fast and efficient.

Always a pleasant experience, changed oil and a filter. Checked everything else, washed the car and I was on my way.

I am a three time Acura owner and it is because of the quality of product and customer service in their service center.

Love the vehicle I purchased. I have an issue, which was missed by my walk around. When I brought the vehicle back to show the sales manager, I was told it’s my fault, “deal with it” You’ll never see me in that dealership again! Once they have your money, that’s it. Disgruntled

My buying experience was pretty good. When we left the dealership for our 3 hr drive nack home, realized they did mot put in the mats they said they would. They were still piled in the back of the vehicle. Thr worse thing that happened is that halfway home I realized all out paperwork given to us about out purchase was somebody else?s receipt, etc. I called right away and they said they would overnight it to me but it is now several days later and I still don?t have it. This is a big deal to me.

The buying experience with this dealership was stress free. No pressure whatsoever. All of our questions were answered to our satisfaction.

Our AutoNation Acura dealer is without question, the best car dealership we have ever dealt with. Their customer service is second to none.

Have been dealing with this dealership for at least the last ten years and have never been unhappy with the out come. Never felt they tried to to add any services not needed even if we suggested there might be an issue. We just bought a 2017 RDX and am looking forward to the next ten years of good service. Thanks Jake

Spiros at AutoNation Acura North Orlando was awesome! I appreciate the speedy friendly and very efficient service that I received while bringing my car in for its schedule maintenance.

Spiros at AutoNation Acura North Orlando was awesome! I appreciate the speedy friendly and very efficient service that I received while bringing my car in for its schedule maintenance.

When I brought my 2019 RDX in for its first service, there were several things I wanted checked in addition to routine maintenance. My Service Advisor Lee Chrestman listened attentively and made sure that all items were addressed. Thanks also to Shop Foreman Larry Moran who took a ride with me in my vehicle to better understand my concerns. I feel that the dealership genuinely cared about my satisfaction and I appreciated their attention to detail. I would definitely recommend their Service Department.

Working with Spiros is a great pleasure, he is very friendly and kind.

Excellent service and friendly staff. My service advisor name is Sperol. His service is top notch can't beat. I recommend to everyone.

I appreciate all you assistance with getting me into my new car. Thank you!

Just went in your dealership to look greeted by a salesman who is both courteous and knowledgeable about the product he was trying to sell us showed us multiple cars answered all of our questions no pressure are hard-sell tactics it was an enjoyable experience for both me and my wife We gotthe car we wanted we got the price we wanted I am Quite pleased with the whole experience

Julianna was very helpful both setting up my appointment and making sure everything went smoothly! She made sure I was able to visit the Mall while my car was being serviced, providing transportation both to and from the Mall. I will certainly come back to have my car serviced and request Julianna! Thank you for a great experience!

Appointment was on time, service area was comfortable and the length of time was accurate.

I brought my 2014 MDX in for a transmission flush. The time of service was excellent. Customer service was awesome??? pricing was?above reasonable. I would recommend. This location to anyone looking to get their vehicle done right.

Great service. Clean waiting area with snacks an water.

Carolyn fantastic..knowledgeable professional..so nice. Everything ready for me ..in and out Fast communication in getting car back. Love the car wash and complete checkout. Recalls handled promptly. Comfortable friendly place..always treated like valued customer. Thanks!

I purchased a car with an illusory warranty. The warranty was sold as "bumper to bumper" by Paul Bezman, but it's been worthless on several occasions. He added it without talking me.

I so appreciated the quick response I received yesterday. I had a dead battery in my 2015 TLX Acura. I needed my car repaired as quickly as possible as my daughter is expecting a baby now and I needed to be close by. The service department was very understanding and helpful and had my car finished right away. Thank you.

Diagnosed tires as cause of noise. Replaced tires. Fixed.

Friendly / fast service Offered free car wash ~ loved it Car looked great Wonderful refreshments while waiting

My service adviser, Macy KuchenBrod did an excellent job of advising and keeping me informed about my car's service status. I hope she is my service adviser next time.

The buying process was easy and straightforward. I would definitely return to this dealership.

I took my Acura in for a recall. I had never been to this dealership before. I was treated like the”only”customer in the place from appointment setting through service. Carolyn answered all of my questions and did it with a smile. Marcos was kind to take me to the mall while I waited. My car was ready and washed an hour earlier than thought. Marcos picked me up and offered great conversation about my car. I will continue to go there for all of my Acura needs!

Went to arranged appointment responding to recall for my newly purchased car.

Wonderful got me in and out in a timely manner. Came in told them my problem and they fixed it right away

I always receive great service at AutoNation Acura, North Orlando. Their service representatives, especially Lee, are always polite, and helpful. I always feel confident that my car will be repaired and serviced the way I expect.

The service rep was very friendly and provided quick assistance to what I needed. Was notified once the vehicle was ready and it was a pleasant experience.

Excellent Sercive and employees. I definitely recommend this Acura Dealer.

As always its a 6 out of 5 star experience. Quick, kind and they just flat out go out of their way to make it as good as it can be. this last time I needed to get new tires and I was in and out so fast I didn't even have time to hang out in the longe and drink coffee. Great Job guys ... Thank You!!

As always its a 6 out of 5 star experience. Quick, kind and they just flat out go out of their way to make it as good as it can be. this last time I needed to get new tires and I was in and out so fast I didn't even have time to hang out in the longe and drink coffee. Great Job guys ... Thank You!!

Everyone is so friendly and so helpful. They don?t waste your time either.

I would like to express my heartiest compliments to Lee Chrestman/Service Advisor at Acura Auto Nation of Sanford for delivering exceptional service. Our daughter just turned 16 and she absolutely loves her Acura TLX. When service indicator lights came on, our daughter experienced her first experience of taking her car in for service and what a great experience this was. Lee provided such outstanding service with his knowledge, professionalism and sincere kindness. We are so grateful for making this experience at Acura Auto Nation a great one! We highly recommend AutoNation Acura North Orlando/Sanford . 💯🌟

My Service Adviser went over the suggested service for my MDX thoroughly. He kept me apprised of the progress and reviewed the bill and the status of all maintenance items in the Multi-Point Inspection.

I was in and out of the service department within an hour after having my vehicle serviced for the first time. I did raise the issue with my breaks squeaking and they are aware of the issue, but have to wait for corporate to respond back with a resolution. Even though the waiting area are not as upscale as other automakers, it is decent. The only drop in a star is my car was washed when not requested - but that isn't a pitfall since I don't prefer my vehicle going through a car washing machine.

The staff was friendly, professional, knowledgeable and made frustrating batteries, auto entry and auto ignition problems easier to understand. The problems were in no way caused by the staff at Autonation of North Orlando.

Great experience with the salesman Josh very easy and pleasant to shop he made it a great experience I left very happy and pleased and with a car

We enjoyed working with Martin. He made buying our car an easy and enjoyable experience.

This was our second purchase from AutoNation in 14 months. We shopped dealerships both times and AN won out easily. Working with Josh was a pleasant experience. Will probably be back sometime.

I left a very positive review on Google in 2018 when we purchased our third Acura vehicle from this dealership. Me and my husband have been customers for purchase and services since 2003 and keep going back for feeling appreciated and amazing customer service. Recently I came to my first oil change since the last purchase 9 months ago. I expressed a concern that my dash board had a flaw, that we did not notice when we purchased the brand new 2018 MDX. The service agent Macy was very polite, attentive to my needs and took pictures to bring it to the attention of service manager Victor. Victor was very courteous, professional and listened to my concern. He assured me that they can take care of the problem. I was provided with the loaned vehicle . Spiro called back to let us know that they will replace our dash board under the vehicle's warranty. The service and the attitude of the staff were impeccable. The service took less time than anticipated and the staff went beyond and above to take care of the problem. It is good to know that they value their long-term customers and can provide the consistent great service through the years, making sure my expectations are met and exceeded. We plan to continue to service our vehicles at this facility and bring our business to this thriving and reputable dealership. Thank you!

They always go out of their way to make sure I’m happy!

Satisfied with the dealership and also made sure my issues were answered and checked. However paying over a $100 for service is not something one can justify

I have been coming to this dealership for years and will never go anywhere else. service and quality of work is outstanding, even though I have another Acura dealership closer to me I gladly drive 45 min. I absolutely trust them an recommend them!!

My MDX lost it's brakes and needed to be towed to the nearest reair shop while I was traveling and visiting Orlando. I called and spoke with Spiros who assisted me with getting the car assessed and repaired. He cooedinated with my Atlanta area Acura Service advisor to help addrees the recently serviced brake system. He got my car assessed and reported the problem which required ordering parts and a 3 delay. He probided a loaner vehicle and arranged his tech to go with to pick up the rental car at a nearby airport. It was a bad situation made so much better by the professional and courteous manner in which it was handled. I am grateful gor Spiros and his team for accomodating me so well

Julianna is great to work with and she kept me updated through the entire process. Thank you!

Courteous and speedy service! The service team was very easy to work with.

After test-driving many vehicles in the luxury class, my wife and I decided to purchase an Acura RDX with Advance trim from AutoNation Acura North Orlando, Fl. Our first contact was with Jake, who took the time to show us all the features of the RDX. During the same visit, we met with Fettah, with whom we discussed some of the options before us. Once we were ready to purchase, we worked with Josh, who handled all the paperwork in a timely manner. Throughout the process, we were in constant communication with Rob, the General Manager of the dealership. Finally, we signed all the paperwork with Zach. At no time did we feel pressured to make any decisions. All of our options were spelled out to us, and nothing happened until we were comfortable with the decision. The dealership is first-class operation! Every employee we had contact with was friendly and helpful. Since we recently relocated to the Central Florida area, we had no idea what to expect, as this was our first car-buying experience in our new hometown. AutoNation Acura North Orlando is a dealership I would recommend to my family and friends.

Great staff! Awesome service!

Outstanding service start to finish! Arrived at 1030 and agreed on a purchase by noon.

Spiro is a very good service representative. He kept me updated about repairs, provided a loaner vehicle and is an excellent with customer service. Service department should restore settings...headlights on auto were turned off.

Everything about our purchase was handled with extreme professionalism and courtesy!

The service staff is excellent and very attentive

had an oil change with tire rotation. Dealership provided complete vehicle inspection. Found several items which required further review. Recommend bew wipers whick we taken care of.

Thanks Michael for all, I’m in love with my new Acura MDX, Good service very nice people thank you all

I have been a customer for over 15 years and do all of my TL service at their service department. I have always been extremely happy with the service department. Even more with Acura vehicles... they are just good cars!

Thanks Michael for all, I’m in love with my new Acura MDX, Good service very nice people thank you all

I visited the dealership and scheduled the oil change appointment face-to-face. I declined the tire rotation. When my elderly mother arrived for the appointment, the same advisor told her that the tire rotation was needed. She was worried about his comment and called me because she felt pressured.

We were pleasantly surprised how quick and streamline the whole process was. Fettah Yaaqoubi did a great job explaining all the features and packages, helping us find exactly what we wanted. The RDX arrived sooner than scheduled. And Fettah followed up with us to make sure we were enjoying all the features that this SUV offers.

They walk you through the entire time you spend in the dealership servicing your car. Great communication with your service advisor

I want to thank the staff at AutoNation Acura. This is my daughter’s first vehicle and was a great experience. Thanks Neil and Paul PS - Sorry so late sending this out

I had a fuse changed, the price was reasonable. I got my car washed and battery and tires checked all included. Also had a cup of coffee on the house. A good experience

We were very impressed with the sales staff, very helpful and easy to deal with. We were impressed with the appearance of the dealership, and of course with their product.

Amazing experience in purchasing my new MDX!! Josue ,Jake and Zack were very attentive and answer all of my questions while offering me the BEST DEAL in town .Will definitely buy from them again!! Barbara

On our 3rd MDX from Autonation. Always great personalized service.

Great service and attention. All the staff were very friendly.

Salesman did a great job of finding what we wanted as opposed to putting into something we did not want. The Financial person was every annoyed to the point of being rude because we chose not to buy what he was selling.

Amazing experience with this dealership. WOW effect for sure. Surprised that my experience with a dealership was so pleasing.

Excellent service and very caring staff!

absolutely. the customer service in the service dept is excellent.

Everyone was so helpful and so nice, service was excellent

The entire team was pleasant, courteous and they were not pushy as some dealerships are. And they processed my new car in near record time. I love my new RDX. It’s spacious and comfortable and comes standard with so many safety and convenience items that would normally be considered options by others, like the panoramic moonroof. While there’s are some that don’t like the new touchpad for the media and navigation controls, my salespeople, Steve & Fettah, were very good at showing me how to control it. They also preset all of my preferred settings. And yes, I had two sales people assigned, since my original sales rep wasn’t in when I was able to come back to finalize. So not only a great car but a great experience.

I could not be more satisfied. Very courteous and professional. All explained clearly. Facility is five stars.

Great service at Acura with Victor. Resolved all the issues and was very attentive throughout the process.

Salesman Kurt Kovaleski made the process fast, fun and painless.

Service department is always amazing! this is my 4th Acura! Spiro took care of myself service promptly and I was done within the hour!

Very friendly, smooth process. Part of the service requested was a tire rotation. However, when I got home it looked like my tires were not rotated (there was a scratch on the front right rim and after service that rim was still on the front right). That said, I don't want to falsely accuse anyone and so since I am not sure, I will not hold it against them. I will bring it up at my next service.

Auto nation Acura always provides quick, professional service and that’s why we keep coming back

Easy and fast experience. Treated well and got exactly what we wanted.

Recently had my 2010 TSX serviced. They took excellent care of my car, paid attention to my needs, communicated with me throughout the day and had my car ready on time. Top-notch all the way! Can't say enough good things about how AutoNation Acura go about their customer service and providing the care and integrity you'd expect from a luxury car dealer. Two thumbs up all the way!

I was in and out in the time given for the work, the car was very nicely washed. All in all it was s good experience.

My Customer Service Representative was courteous and knowledgeable. My car is running well from your services.

Obstacle approach alarm kept going off for no reason, they checked it out and found it to be hyper sensitive so they turned it off for me. Everyone was pleasant and helpful and courtesy car rides were provided.

Coming to ANANO was such an enjoyable experience! Make sure you see Martin! He has such a wealth of knowledgeable and is a pleasure to deal with. Very open, honest and detail-oriented!

After purchasing my Acura from Offlease Only, I started taking it to Victor at AutoNation for service. Victor always makes sure I have what I need, and goes above and beyond to make sure that the car is in tip top shape. They do not try to nickel and dime you like another dealer in the Sanford area. The service at AutoNation Acura North Orlando is excellent and I highly suggest them!

I've always had a great experience here. The guys go above and beyond. Special thanks to my service advisor, Victor, who always takes special care of me. Love my Acuras (my last 4 cars!) and love the service.

Jeff did a great job of checking to see exactly what services were required. It was going to take many hours so they provide a loaner car. The work was done by the next morning and I was back on he road. With a little over 100K miles my MDX is purring again.

This was my first Porsche purchase so it was a big deal to me. Fettah and the rest of the staff acted like it was a big deal to them as well. Excellent experience buying a used vehicle that I had never seen or driven. I appreciate the fact that everyone was true to their word.

Always great service! My service lady, Carolyn Roy handled my issues quickly and efficiently! Very satisfied with my most recent vehicle service visit on 8-22-18.

My car buying with dealership was fast and painless thanks to Josh the car salesman and the finance gentleman. Great guys!! I purchased the Acura TLX and love my car! Josh took his time with me and went over everything in the car. He even had the detail shop clean my rental before droping it back off. Thanks Auto Nation.. ��

Servicing your car is never something you look forward to, but at AutoNation Acura North it is a pleasant experience.

Had a great experience buying my Jeep. Fettah and Zack were very accommodating and made sure I got the best deal could.

Excellent Customer Services, technical services, timeframe high satisfaction and high recommended

Carolyn was amazing. Out of town and damaged side wall of tire making it unsafe. Called dealer at 2 pm and they told me to come in. When I got to the dealer they jumped right on the project and I was on my way in just over one hour. Highly recommend Carolyn and the dealership. Honest, great work, clean and very friendly staff. Without their help I would have had to go hotel searching. One last note, four tire stores did not have the tire or would not install it until the next day.

Just bought my first Acura, a 2019 RDX, and the sales team did a great job of answering my questions, explaining all the details, and negotiating the price - Fettah Yaaqoubi was my salesperson and he's the type of guy that I will enjoy working with for everything from service to accessories in the future. And the 2019 RDX is fabulous -almost like driving a spaceship with all the technology included (Technology Pkg, A-Spec pkg & SH-AWD). 5 STAR rating for the dealer and the RDX.

Had my first service appointment at Acura North Orlando and it was so quick and easy! Nice, helpful staff and it took just a little over an hour for oil change, tire rotation, vehicle inspection and car wash. Great, fast service.

The best car dealer to work with from my experience of dealing with 7 different showrooms in the past! 5 stars! Thanks for everything!

Spiros was great. He explained everything to me well.

We worked with salesman Kurt. He had excellent product knowledge, follow up skills and treated us like valued Acura owners. We would highly recommend him.

Although we are NY residents, we do own a place in Florida- this is the second time I have used AutoNation Acura and it's great to know I have such competent service while I'm down here. Spiros always provides a clear, concise explanation of what needs to be done and I'm in and out in a timely fashion.

I was not completely satisfied with the purchase. One of the option which sales agent explained to me was not part of Acura RDX 2019 tech package. That was really disappointing as i got to know after the purchase. Team at Acura North Orlando did not even offer me any sort of compensation for the same.

Victor (my advisor) was very helpful as he was able to accommodate me that morning when I had no prior schedule.All recommended tasks was discussed with me before proceeding and based on our conversations, I can clearly state Victor and this dealership are sincere in their operations and will always go back to them if needed.

nice place, nice people. Good food and drink. Clean restrooms. My service liason was particularly helpful. I will go back again. 25 words is kind of a big ask.

Sadly, after several years as a loyal customer (4 MDXs and 1 TL) I am afraid I will have to start taking my business elsewhere. No service or inspection review, just handing me a paper that I can "feel free to read" myself, poorly cleaned and vacuumed upon return, and incredibly overpriced for essentially a substandard oil change. For the price, I could have gotten 3 oil changes and tire rotations at an oil change chain. Where has the quality gone?

Amazing experience. I ended my service relationship with this provider in 2015 after a disappointing experience with service agent wanting to push what I felt was unnecessary work. Failed seat belt triggered SRS system disconnect. Life time warranty, so returned to this dealer for remedy. WHAT A DIFFERENCE! Pre-ordered part. Suggested a time to come in towards end of day. In/out under two hours including a car wash. Suggested some upcoming fluid changes, otherwise car seemed to be in great condition. (RL 2002). Thanks Victor!

Personal attention to customer and auto is tremendous!

Service manager called me when additional work had to be done. Therefore I was not surprised when it was time to pay the bill. GREAT COMMUNICATION!!!

Spiro was great. My Acura was serviced and clean in a short amount of time.

I brought my 2015 Acura ILX in for an oil change and tire rotation on Friday, June 29th. I purchased the car in July 2014, so my 4yr/50K warranty expires in less than a month. The alert to change the engine oil comes on at 15%. Since the alert continuously comes on until I have it changed, I tend to reset the alert, and then wait until it goes from 100% - 90% to bring it in for service. I live 25 miles away from the dealership so it takes about 45 min with no traffic to get to the dealership. When I arrive, I patiently wait for someone to assist me. 2 service advisors pass and asked me if I have been helped before a third finally comes to assist. The gentleman checks the mileage in the car and then tells me that I don’t need an oil change because I am only showing 90%. I tell him that I reset the alert since it goes off at 15%. He takes the keys and I go inside to wait. While waiting inside, the assigned advisor, Julianna comes in and calls me to her desk to go over my service. She informs me that I am using the last of my pre-paid oil changes. Then she asks if I want to have any of the prior services that I declined performed today, which were replacing my wind shield wiper blades and air filter. I let her know that I had already replaced those items. This somewhat concerned me because they were asking me to perform services without performing an inspection to see if they needed replacement. I sign the paper work and they start with the service. Later she comes to me and tells me that my transmission fluid needs replacing and this will cost $133. I suggest that I could possibly get this service performed for cheaper and Julianna tells me that anyone else wouldn’t use Acura transmission fluid (Is that a real thing?) and that if I had issues, it could void my warranty and that if I had transmission trouble, Acura wouldn’t assist. I pointed out that my warranty expires in less than a month. A few more minutes goes by and my car is ready. The first thing I notice when I got in the car is that my oil light was not reset. This was unusual since they normally reset my light to 100%. Yesterday, I noticed that my tires were never rotated. One of my tires has a distinct mark on the rear right tire. That tire was never rotated. With that said, I am questioning whether or not my oil was even change because I know for a fact the tires were never rotated. 7/23/18 update. I did bring my car back in and the issues were resolved.

Recently bought a vehicle from this dealer and couldn't say more about the amazing service I received from Jim Prendergrast. He was patient, calming and knowledgeable regarding multiple different vehicles and features. I have bought many vehicles and cant say enough about the service provided.

I took my car in for a service recall that had been issued and was offered the all point inspection as well. After performing the all point inspection I was told I needed brake fluid and transmission fluid changed. I was very disappointed that I was being told this because I had my brakes done 2 months before this appointment and the transmission fluid changed not even a year before. I politely declined the services. I will not go back to this location because I felt like they were trying to get me to get services I do not need.

Martin, in Sales was fantastic! That was the good part. Not so good was waiting almost 3 hours for the finance person. Only one finance person for all those sales? Poor management

Courteous, prompt, and excellent service. Love it.

Service is in my opinion the most important part of the ownership experience. The Acura North service is outstanding. Its clear they put enormous resources into doing it right. Their service is the reason I buy an Acura from this dealership.

I had a problem with my radio, and Jeff Morton in the Service Department was very helpful. They gave me a ride back home and picked me up (Driver was friendly). Went over the entire care and didn't try to sell me something I didn't need. Great experience.

The man was rude and lied about service and was caught. Never coming there again.

Salesman was Javier and he was excellent with great customer service skills. He was not a pushy, obnoxious sales person. One star taken off for the man that helped me sign final papers and contract. He seemed really annoyed that I didn't sign up for the extended warranty and refused to give me the brochure so I could investigate it a little more at home. The Acura facility was very clean and they offered snacks to my kids which was kind.

Salesman was Javier and he was excellent with great customer service skills. He was not a pushy, obnoxious sales person. One star taken off for the man that helped me sign final papers and contract. He seemed really annoyed that I didn't sign up for the extended warranty and refused to give me the brochure so I could investigate it a little more at home. The Acura facility was very clean and they offered snacks to my kids which was kind.

On April 27 /018. We purchased a motor vehicle from your dealership a used 2016 Fiat 500x, My wife and I were greeted at the parking lot by Javier Aponte, for us was the Best Salesman you've ever met, He was the very pleasant person and a very nice experience for us. We want to said thanks to Adam S. sales manager and Nick. What a great place Auto Nation Acura is to buy a car. Javier you are the best. Thanks Guys.

Carolyn Roy is a knowledgeable and caring service advisor! Thanks again for the outstanding help, Carolyn!

Always great and timely service. Their shuttle service is very convenient and helps the customer while servicing the car at the dealer

Top Notch

I have a 2014 Acura RDX. All the sudden the a/c just stopped working? The car only has 44K miles on it so I would of thought that the warranty would of kicked in. When I took it to AutoNation North Orlando I was told that it was a road hazard issue and to claim it on my insurance. Long story short insurance would of been $525 (my deductible is $500) so I suggested to just pay the additional $25. That was the insurance price my price was $1250???? Jeff suggested that I take it somewhere else. I took it to Ice Cold auto air on Colonial and it was $425. Jeff was great regarding all this. He made sure to give me a courtesy car as I told him that I needed to be in Tampa for a week. He stayed in contact and was very courteous.

My vehicle service was the best ever ! Thanks to Julianna. She is professional and knowledgeable.

Service was easy and I didn't even have an appointment. Turned out that my car needed to be there for a few days so they gave me a loaner - which I ddn't expect. Pleasantly surprised.

Service was easy and I didn't even have an appointment. Turned out that my car needed to be there for a few days so they gave me a loaner - which I ddn't expect. Pleasantly surprised.

Jeff was professional, courteous, and attentive to explaining the service provided on my car.

This dealership continues to be an absolute pleasure to work with. When I recently took my RDX in for service, I was promptly greeted and then introduced to Service Advisor Corey Shattuck. Corey aptly evaluated my specific service needs and made relevant recommendations to me. He then had my RDX serviced and returned to me much quicker than I had anticipated. Each and every employee whom I encountered at the dealership greeted me with enthusiastic helpfulness. I'm thankful that I again chose AutoNation Acura North Orlando. In view of their superior expertise, positive attitude and great value, it just doesn't make sense to take my RDX anywhere else.

Was a very pleasant experience. Treated with respect and honesty. Thank you!

Service was great. Service writer Victor Oquendo was excellent. He had everything done that I asked for and on time and was a very professional and pleasant person.

Excellent from beginning to end. Victor was very helpful, explaining exactly what was going on with my car.

This Acura dealership was very warm and welcoming and handled by service needs in a timely manner.

Great service by Victor! Loved it, will be back for sure

Very quick and painless process. Usually car shopping is something that I avoid and I was dreading this experience, but this ended up being one of the best experiences I’ve ever had! Both Fettah and Juliano were very nice and personable. They were both very thorough when it came to describing the process and the car. Adam, the manager, was one of the nicest, friendliest managers I have ever met and he really made us feel at home. At no point did I ever feel like someone was trying to rip me off! I would definitely buy or lease a car from this dealership again!

Carolyn very helpful and professional. Service prompt waiting room very comfortable